Dr. Miguel and Jennifer also shared these attributes and made everything as easy as it could have been. Dr. Miguel's soft touch and description of what he was doing as he changed the dressings made it much easier for me. His compassion was indeed noted and appreciated. Jennifer and Julie are gems for their kindness and professionalism with a reassuring touch.
Your entire staff, including the other nurses and receptionists, made everything as painless as possible under the circumstances. They were kind and efficient, and for that I thank you, as you evidently set the tone for your practice.
Again, I want to thank you and your staff for the sensitivity, compassion and professionalism that you and they extended to my family and myself.
Overall my experience with Dr. Holzapfel was the most professional, friendly and comfortable encountered with a doctor I've ever had, beginning with my first visit through post-op. The staff is extremely friendly and educated. Not to mention the flowers that were sent, which brought tears to my eyes. Fabulous people, successful surgery.
- C.D. (Kentucky)
I just wanted to say thank you! At the office, I didn't really get a good look at my nose, but after I got home and saw it, I was thrilled!! I can already see such a huge improvement. I had an audition this week and was delighted at the difference it made on camera. I am so glad that I went to you for surgery.
- A.S. (Cincinnati, Ohio)
I wanted to thank the patient coordinator so very much for helping me through the process before my surgery. I appreciate you being open and honest about what to expect. You made me feel very comfortable and confident.
- A.K. (Cincinnati, Ohio)
Dr. Holzapfel, Thank you for a wonderful experience. The whole staff is friendly, the surgery center is very nice. I will definitely come back to have my eyes done! Your phone call later that evening after my surgery was a nice, caring touch. First class all the way!
- C.Y. (Cincinnati, Ohio)
I'm very pleased with the results of my facial chemical peel. The staff is very accommodating and supportive. This was my second experience with Holzapfel & Lied Plastic Surgery and it was as positive as my first one was years ago.
- M.G. (Lexington, Kentucky)
The office was always willing to accommodate my schedule since I came from out of town. The office has a great environment and the staff are excellent to work with.
- L.B. (Oklahoma City, Oklahoma)
Very excellent staff. The surgery went very well. I will recommend anyone to this office. Nothing but great things to say!
- S.P. (Mason, Ohio)
My cancer reconstruction was so much better than I expected. You can hardly tell that I had a large area of my cheek removed. Thanks, Dr. Holzapfel.
- R.M. (Cincinnati, Ohio)
I never thought I would have a nose again after my cancer. Dr. Holzapfel made me look like myself again. Thanks.
- D.H. (Cincinnati, Ohio)
I was guided through the process with support, lots of information and tremendous care. The entire staff was so thoughtful in every aspect and that made a big difference. The flowers were wonderful and came at the right time. It reflected just how personal you all make the experience.
- K.R. (Wolcott, Colorado)
Dr. Holzapfel and the surgical staff, Just a brief note to thank you for making a very difficult situation a very pleasant experience. I cannot express my appreciation to each of you for showing such sincere, kind, compassionate care to me. Your professionalism and exceptional care exceeded my expectations. Thank you for everything you've done for me.
- C.M. (Cold Springs, Kentucky)